PrimeCart ships worldwide. Here's what to expect once you place an order.
Processing time
Orders are typically processed and prepared for dispatch within 1-2 business days of purchase. During high-demand periods, processing may take slightly longer.
Delivery time
Once dispatched, delivery typically takes 7-15 business days, depending on your destination, local customs processing, and courier network. Remote locations may occasionally take longer.
Shipping costs
Shipping costs are calculated at checkout based on your delivery location and order details, and are shown clearly before you complete your purchase.
Order tracking
Once your order ships, you'll receive a confirmation email. You can check the status of your order at any time on our Order Tracking page or through your PrimeCart account.
Customs and import duties
For international orders, your shipment may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delayed or lost shipments
If your order hasn't arrived within the expected delivery window, please contact us at PrimeCart.ae@outlook.com with your order number and we'll help track it down.
Please note: PrimeCart operates a No Return Policy — please review your order carefully before purchase.